Mission and Vision

We believe for services to be effective, they should be based on sound values and principles and an understanding of the fundamental and individual needs of customers and the community which we serve.

Mission statement

Enhancing the lives of the people we serve and the communities in which we work in.
It is our team who make Cornhill Care what it is and help bring our mission to life for everybody we serve.
We work as one team with one ambition: to be the best.

Vision

To be the provider of choice as we strive to make a difference in putting the people we serve at the centre of everything we do.

Core Values

In delivering our services we follow these operational values

  • We are people-focused:Empowering our diverse customers and team to fulfil their potential.
  • We are trusted: Always acting with honesty and integrity in serving with respect, reliability and by being fair and honest.
  • We are ambitious: Always pushing ourselves to do more and be better for the people we serve.
  • We provide good quality care: To deliver a service of the highest quality that will improve and sustain the customer’s overall quality of life.

To fulfil our vision and mission we are guided by certain principles which include: choice, privacy, dignity, independence, fulfilment, trust, kindness and compassion. These are all illustrated throughout our services.

  • We value and respect the individual as a unique person who has the right to choice and control over how their needs, wishes and preferences are met.
  • We practice person-centred care that engages, supports, encourages and facilitates involvement and helps individuals to make decisions that are right for them.
  • We treat every person with dignity and respect, whatever their circumstances.
  • We put the people we support and their needs first.
  • We respect an individual’s right to autonomy and dignity, ensuring their choice and control in the development and delivery of their care and support.
  • We promote effective communication to enable individuals to identify their strengths, assess their needs, and develop and gain confidence.
  • We acknowledge the importance of an individual’s hopes and aspirations and understand how these may impact on their interactions with others.

As a member of the United Kingdom Home Care Association (UKHCA), we also adhere to the UKHCA Code of Practice.